Refund Policy

We want customers to receive their orders in good condition.

Refund Eligibility Refunds or replacements may be considered if the item received is damaged, defective, leaking, or different from what was ordered.

Claim Period Customers must contact us within 3 days after receiving the parcel.

Proof Required Please provide clear photos or videos of the parcel, product condition, airway bill, and the issue reported.

Non-Refundable Items Products that have been opened, used, damaged after delivery, or returned without approval are not eligible for refund.

Refund Process Once your claim is reviewed and approved, we may offer a replacement, refund, or other suitable solution.

Contact For refund requests, please contact us through our official WhatsApp or customer support channel.